OUR COMMITMENT TO YOU
To all our clients and those affected,
As we all come to terms with the growing challenges and the current environment, our purpose is clear – to support you and your business with your financial needs.
We are currently experiencing an unprecedented event in the COVID-19 pandemic. During this time the health and safety of our employees, clients, and partners is our main priority.
We are yet to fully understand the potential economic impact of the virus and what effect it will have, however we wanted to assure you that we will be here for you during this time to assist in any way we can.
Finestream will continue to operate during this period, providing our clients with information and support, while maintaining continuity of business operations and a high level of service.
DEFERRED PAYMENTS & ASSISTANCE – Car Loans, Business Loans, Personal Loans
There have been several news articles and announcements in regard to payment deferrals for small business loans, chattel mortgages, car loans and personal loans. These packages, relief measures and deferred payment options are constantly changing and vary across all lenders. Your eligibility will differ depending on your individual circumstances.
PLEASE NOTE: An application for deferred loan repayments may be seen as an application for financial hardship. Please discuss with your lender at length prior to accepting deferred loan repayments the impact that this may have on your future ability to borrow. Please consider your individual circumstances and whether deferred payments are right for you.
Rest assured, lenders have made dedicated consultants available to help with enquiries and discuss the relief options available to customers experiencing financial hardship. To assist you, we have collated the following links to direct lender policies and hardship support lines if you need to utilise them:
ANZ
https://www.anz.com.au/promo/covid-19/
CommBank
Contact us directly to discuss
WestPac
https://www.westpac.com.au/help/disaster-relief/coronavirus/
Pepper
https://www.pepper.com.au/covid19
MacQuarie
https://www.macquarie.com/au/en/disclosures/financial-hardship.html
Get Capital
Email request to customercare@getcapital.com.au
Prospa
https://www.prospa.com/contact-us
Metro Finance
Call 1300 362 627
Liberty Financial
Call 13 11 33
Latitude Financial
https://www.latitudefinancial.com.au/hardship/
Now Finance
https://nowfinance.com.au/contact-us
If your lender is not listed here and we originated your loan, please contact our office for assistance.
This situation is evolving, and information is changing on a daily basis. If you’re experiencing financial hardship, we are here to assist. Whether you’re a personal or small business customer, please contact us:
hello@finestream.com.au
08 8223 3308 (Monday to Friday 9am-5pm AEST/AEDT;
As always, we are here to help.
Matthew Ford
Director
Finestream Capital